Customer

Help with your account, and with the memberships, vouchers, tickets, courses, bookings and orders you get on xquare.

These pages are an early version and are being expanded.

• Finding a business or a place: How to browse and search spaces, and what to do when you can't find a business you know uses xquare.
• Account and sign-in: Creating your account, verifying it, and fixing sign-in problems.
• Your profile, @username and notifications: Your public profile page, your @username, and how notifications work.
• Memberships: What a membership is, how to join one, and what to do if a membership is missing.
• Wallet: Your wallet balance, where money in it comes from, and what you can and can't do with it.
• Vouchers and perks: Finding, using and claiming vouchers and perks.
• Orders: Finding an order, reading its status, and getting help with it.
• Bookings, cancellations and refunds: Your bookings: rescheduling, cancelling, deposits and refunds.
• Events and tickets: Finding events, getting tickets or RSVPing, and checking in at the door.
• Courses: Finding, joining and paying for courses, and getting back into one you have enrolled in.
• Paying on xquare: What xquare costs you as a user, how payment works, and where to see what you paid.